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Important to Bring a Summary

 

Hi!

Just got onto the website and like the update that involves Baystate.....just a suggestion and I know this is a non medical site-it would be hugely helpful if folks brought along some kind of summary of their illness/disease/treatment....often folks only have docs in Boston  and live here...I always suggest to have docs that communicate in both places just to make life easier for everyone.
With some kind of summary ,it gives us something to go on if they only have a Boston doc. Or if they only have a Boston doc-come with phone numbers and beeper numbers-worse thing is to only have only a Boston doc,show up in the ER at BMC and have your Boston doc on vacation and the person covering is clueless and the pt. and the family are equally in the dark. Happens alot....and causes tons of waiting time trying to untangle the mess. All docs will write up a brief summary of pt. care. Think of all the elderly who travel to Fla. for the winter. They are all armed with info.!
Off tomorrow and friday-
Hope this helps a bit!
 
Love, C

A Beth Israel Visit

Hi Marge,

We came back from B.I.D.H. on Friday and I was really glad to get out of there.  The doctors and nurses were really nice, but the service was horrible.  Mordi had to wait far too long for his pain meds and the unit secretaries were sometimes incredibly rude.  I ended up making a complaint to the ombudsperson (a social worker), who seemed like she was going to take some action.  One other thing that you might want to include is when visiting hours are.  I never got an orientation packet for families.  They were out of them in the pre-op waiting room, only had them in Spanish in the operating waiting room, and the ombudsperson said there should have been one in Mordi’s room, but there wasn’t.  I never saw visiting hours posted anywhere and one evening, when I went out at about 7:30 P.M. to get some dinner, when I came back the doors were locked and I had to go through this very slow line and show my driver’s license to a security guard to go back and see him.  They also don’t tell you that you can have your parking validated.  I remembered it from the last time he was there, but I didn’t know what to do that same night when the secretary was already gone.  I went to the garage, who informed me that I needed to go back and have the security person validate my parking ticket.  Otherwise, I would have had to pay $29.00 instead of $12.00---little annoyances that are unnecessary.

 

Mordi is doing o.k.  He probably should have stayed in the hospital a couple of more days to get his strength up, but he was adamant about wanting to get out of there.

 

Take care,

Sara

 

Been There - Done That

 

THINGS TO BRING WITH YOU TO HELP YOU GET THRU THE DAYS
 
 

    As you travel to Boston or to Baystate, you will, in time, acquire of "must haves" to help you get thru the long trips.

     You will already be in a state of flux and anxiety and these hints will help ease the situation a bit.

     Inevitably, the medical system will be running behind schedule. Your Dr. maybe overbooked or tending to a needy patient or an emergency. Bring your Dr.'s office # with you so you can call ahead and see if things are running on time and smoothly and get an estimated time of  when you will be seen. Most facilities ban cell phone usage ,so invest in a prepaid calling card to make inquiries and easily contact friends and family while you are there without being harassed by the staff to turn off your phone.

    A small cooler is a must for a long day of traveling to office visits and testing. There is a lot of "hurry up and wait" to be experienced. They make great small coolers on wheels you can drag behind you. Into the cooler, place fruit, cheese, crackers, peanut butter, bottles of water, tissues and juice. Plastic utensils and foam plates, a paperback or several Tylenol or Motrin will always come in handy. Vending machines are expensive and often do not offer anything nutritious. A sweater or sweatshirt ,small pillow ,blanket can be bungie corded to the cooler for those chilly places.

    When things run behind schedule, know that the staff is not off drinking coffee and eating candy-they are attending to another patient who needs them and know that if you ever become that needy patient, they will be there for you too!  Patience is a virtue and you will learn this.

"Boston's Best Bagels @ Coolidge Corner"
Faulkner Breast Centre

GREAT idea. my husband read about it in the republican (i refuse to do anything having to do with republicans) and passed along the article to me. it was especially interesting to us because i am another Amy who had to schlep into Boston for treatments. i went to the Faulkner breast centre in Jamaica Plain (just a skip down the
Riverway) and also had reconstruction surgery at mass general and BI.
so, i am quite familiar with the parking, driving, eating etc. in Boston. I am also an artist.

We really love to eat at Zaftig's in Coolidge corner when we get to town. Kugel's has the best bagels in Boston! I also love Rami's across the street - they make the best felafel outside of Israel.

my husband found that the best way to get to the hospitals was to take the pike to the prudential (same as Copley exit but different fork in the tunnel) and then stay on Huntington Ave which is where you end up when you come out of the tunnel. stay east on Huntington until Longwood avenue and then turn right.

my story has a happy ending - other than being cancer free after 2 diagnoses. we have a foster daughter who will become legally ours next month!!

stay strong!!!!
Amy

 

We added a map to help you get there

 

JUDY FOREMAN
"Health Sense"

        Every Monday the Boston Globe has a section entitled Health and Science. It seldom disappoints. This past week, Nov. 28,2005 carried a piece entitled "Friendly Fire" that discusses the immune system and how T-cells may fight more than one infection. New thoughts - well worth reading.

        Also worth noting for your web site is a column by Judy Foreman called "Health Sense". Her piece is entitled "A Web of Information Untangled" as she gives her favorite sites saying " the ones I use frequently and trust for carefully vetted, understandable information"

        To find the basics in a few hours she recommends www.nih.gov run by the National Institute of Health. She also likes Consumer Reports Medical guide at www.consumerreportsmedicalguide.com .

        She says if you're looking for drug information skip the FDA site and go to www.PDRHealth.com .

        Many more sites can be found in that same article.

        I hope this is a help to your web visitors.

 

A Boston Globe Reader